Book Personalization Supervisor 2 - Second Shift

Category: Administration
Main location: United States, Arkansas, Hot Springs
Position ID: J0122-2726
Employment Type: Full Time
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Position Description:

The book personalization supervisor, plans, directs, and coordinates the daily activities of book print, card print, quality control, and mailroom. Responsible for setting work priorities and assuring a smooth transition of all work between the various departments. Interprets policies and procedures and established goals for subordinates. Conducts all training for department and reviews quality of work being completed by employees.

Your future duties and responsibilities:

• Under the supervision of the Book Personalization Manager, plans, directs, and coordinates the daily activities of book print, card print, quality control, and mailroom, to include but not limited to:

Passport book and card personalization
Verification of accuracy of printed data and quality of personalized passport books, and cards
Proper delivery of passports, and cards to applicants
Operation of automated postal machines and coordination of all mail pick-ups by the USPS and private
carriers
• Sets work priorities and assures smooth transition of all work between departments
• Monitors department production and makes necessary adjustments to ensure production goals are being
met
• Assigns and reviews work of subordinates
• Interprets policies/procedures and establishes goals for subordinates
• Monitors employee production for quality and quantity
• Tracks employee time and attendance
• Conducts performance appraisals and makes recommendations for salary reviews
• Counsels employees regarding job performance and conducts disciplinary actions as required
• Assists in recruiting and hiring process for department
• Conducts training for department, to include but not limited to, work procedures, regulations, and proper
postal requirements
• Interfaces with CGI and Department of State managers on regular basis

Required qualifications to be successful in this role:

• U.S. Citizenship
• Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal,
Education, Employment, and Credit Checks
• Ability to obtain and maintain Moderate Risk Public Trust security clearance
• Bachelor’s degree plus 3 years of experience supervising a staff in a production environment OR 5 years of
direct supervision of at least 5 people in a production environment
• Excellent verbal and written communication skills
• Advanced functionality in MS office applications, including Excel and Word
Additional Requirements: Must be able to lift and carry 35 pounds, repetitively

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Skills:

  • Communication (Oral/Written)
  • Microsoft Office
  • People Management

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.