Director Consulting Expert

Category: Infrastructure/Cloud
Main location: Canada, Ontario, Toronto
Position ID: J0322-3699
Employment Type: Full Time

Position Description:

Director, Management Consulting
CGI Title: Director, Consulting- Expert
Role Description
The Director, Management Consulting is a professional advisor that assists clients to align business activities with the organization's purpose and achieve business objectives by defining and solving management and business problems, identifying and seizing new opportunities; broadening the scope of client initiatives; and implementing change.
A Director, Management Consulting level is able to effectively lead sizeable, complex projects with strong domain eminence and grounding in at least three or more areas of expertise, likely falling across multiple domains. This is client-facing, billable role with responsibility for generating revenue growth.

Your future duties and responsibilities:

• Lead in the design, development and implementation of new services and solutions in response to market needs, driving incremental revenue and margin for CGI
• Develop business cases and business/transition plans including presenting to senior level client stakeholders
• Nurture deep subject matter expertise and demonstrates thought leadership in areas that clients recognize and value. This includes expertise in client industries, business domains and/or relevant service areas
• Protect and enhance CGI's reputation in the market place through a combination of excellent client relationships, outstanding delivery in challenging projects, and proactive identification of opportunities and solutions to address client needs
• Contribute to the identification and development of new management consulting services and methods
Objectives & Targets
Know-How (Domain Expertise)
• Facilitates client and stakeholder groups to consensus on complex issues using creative facilitation techniques
• Exhibits solid understanding in the major analysis and modeling standards used in Technology Consulting projects
Service Delivery (Consulting and Project Management
• Ensures that findings, conclusions, and recommendations are compelling and presented in a way that resonates with multiple stakeholders (clients)
• Uses logic and creativity to contribute significantly to resolution of complex strategic issues in a team context or as a sole contributor
• Identifies and establishes relationships both internally and externally to achieve robust support of solution development
• Recognizes the potential impact of market trends, regulatory demands, and political influences on consulting outputs and adapts these to suit the needs of the client
Strategy and Business Management
• Contributes significantly to the understanding of strategic issues and development of workable alternatives and solutions in a team context
• Advises clients in multiple business areas to ensure the overall goals and strategies of the organization align
• Develops complete project facilitation strategies including workshop agendas, problem-solving pathways and facilitation techniques, customized to resolve client issues
• Coaches client leaders to be successful in leading change
• Through stakeholder analysis, identifies key opinion leaders in the client's environment required to implement the proposed changes
Business Development
• Manages, develops, and delivers complete, high-quality, tailored client proposals
• Develops and delivers content for short-list and other sales presentations
• Works with clients to elicit requirements, develops business cases and provides strategic recommendations to advance their initiatives
Knowledge Management
• Proactively communicates with others inside and outside the organization to build upon ideas, new learning and best practices
• Serves as a domain expert at conferences, in communities of practice, and through the use of social media

Required qualifications to be successful in this role:

Technical
• Demonstrates ability to design appropriate long term strategies and models to address client problems
• Documentation and writing skills
Consulting
• Actively and methodically aligns various cross-functional stakeholders around objectives and measures of success
• Applies critical thinking skills and judgment to development and implementation of innovative models and approaches
Industry
• Functions as a domain expert
• Connects clients with other local, national, and international domain experts
Interpersonal
• Expert communication, facilitation, conflict management, and negotiation skills
• Ability to successfully lead others and build effective team relationships
Project Management
• Initiates, plans, executes, monitors, and closes projects
• Ties business case objectives to project outputs
• Measure progress against strategic targets

#LI-KM1

Skills:

  • Business Development
  • Client Management
  • Communications Management
  • Issue Management
  • Leadership
  • Release Management

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.