CGI Federal’s Housing Compliance team, that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing, has an opening for a Local Contract Specialist (LCS).
This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.
The Local Contract Specialist (LCS) is responsible for the timely and accurate completion of specified core tasks for a portfolio of multi-family housing contracts subsidized under HUD’s Project Based Section 8 Housing program. Directly performs specified core tasks as part of a contract administration case management team. The LCS works closely with property owners to ensure compliance pursuant to HUD policy. The Local Contract Specialist maintains accurate and complete customer files, logs and schedules.
Your future duties and responsibilities:
The Contract Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following:
1. Ensure 100% of onsite reviews are properly scheduled and performed in compliance with contractual and client requirements.
2. Effectively compile and writes Management and Occupancy Review (MOR) reports detailing specific findings, criteria and corrective actions in the monitoring of project compliance in the following areas :
a) Marketing and Tenant Selection
b) Leasing and Occupancy
c) Rent Determination and Subsidy Request
d) Management of Maintenance Program
e) Response to Safety Concerns
f) Management of Tenant Relations
g) Review of Fair Housing/EEOC policies and procedures
3. Timely and accurate follow-up to ensure adequate responses to close the MOR report.
4. Establish and maintain good relations with HUD, owners, residents and their representatives, neighborhood groups and local governments.
5. Respond fully and promptly to inquiries and dispatches from Owners/Agents, HUD, Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel and Customer Contact personnel.
6. Maintain complete and detailed files and provide the Team Leader and/or Manager with data and records requested in a timely manner.
7. Successfully complete all required training programs within prescribed period.
8. Participate in ensuring a fully functional contract administration case management system is updated properly and timely to meet 100% of the required deadlines and avoid contractual penalties.
9. Other duties as assigned based on business needs.
Required qualifications to be successful in this role:
• Minimum Years of directly related experience Required: 2
• Minimum Education Required: Bachelors Degree
• Demonstrated strong organizational and time management skills.
• Must be proficient in the use of MS Office, particularly Excel and Word, must possess excellent written and verbal communication skills and be able to learn new concepts quickly. Must be proficient using MS Teams, Webex, Zoom or other similar team/video/collaboration apps. Must be comfortable working with numbers.
• Strong written and oral communication skills.
• Ability to work well in a team environment.
• Proven ability to accurately and timely complete tasks within the established timelines and quality standards. Ability to work independently with little supervision.
• Proven ability to understand, interpret and apply written policies and procedures.
• Strong customer service skills.
• Learn from past experiences and apply to future circumstances.
• Ability to multi-task, be self-motivated and proactive.
• 3-5 years of experience performing tasks in a regulatory environment.
• 3-5 years of experience working in subsidized/affordable housing industry
- Customer Service & Support
- Microsoft Office
- Time Management
What you can expect from us:
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