Insurance Account Manager

Category: Leadership and Management Roles
Main location: United States, Connecticut, Hartford
Position ID: J0522-1988
Employment Type: Full Time
jobimage

Meet our professionals

CGI USA - Best version of me


Position Description:

Director of Consulting Services

We are a global company of owners who craft the direction of our company and our own careers. CGI is among the largest independent IT and business consulting services firms in the world, and after 40+ years, we're still growing! The best version of us starts with you! ® Join CGI as a Director of Consulting Services (DCS) in Hartford, Connecticut.

This is an exciting opportunity to lead a portfolio of engagements for our Hartford Area insurance clients. This leader will have senior management responsibility with a significant focus on business development and delivery of consulting/products/services to our client. You will also run a sub P&L, client relationships and members while maintaining profitable growth year over year. We come together as teams with a diversity of backgrounds to tackle the sophisticated business and IT challenges with comprehensive services for leading organizations around the world.

Our ideal candidate should possess deep Insurance domain experience, specifically in the field of IT and related delivery capabilities to clients in the Hartford community. You will be responsible for bringing solutions and thought leadership to our clients, work well in collaborative environments, be highly motivated by delivering excellent services to our clients and ensuring their satisfaction. Together we achieve meaningful results for our clients, invigorate the lives of our colleagues, and work to strengthen the communities we call home.

Your future duties and responsibilities:

As the DCS, you will lead a team of senior consultants and consultants that will be part of your delivery organization. You will lead strategic pursuits, guide proposal building and orals presentations to build business solutions based on client growth requirements and market-driven business enhancements. Your team will take accountability for the winning of driven proposals and the successful executions of assignments, projects and large delivery programs coordinating with local and global delivery centers.
• Overall accountability of service delivery to our clients.
• Develop a strong pipeline of opportunities within new and existing accounts within the portfolio.
• Be the driving factor in proposals and evolve solution offerings.
• Provide leadership to a team of professionals – both direct reports and via global delivery.
• Ensure success of engagements using global delivery and vendor partners.
• Lead client satisfaction in partnership with delivery teams.
• Apply delivery and customer management best practices.
• Apply standard methodologies such as succession planning, member performance reviews, and finance management.
• Contribute to business strategy and budget planning.
• Handle profitability of engagements.
• Required business background to be successful in this role
• At least 10 years’ hands-on experience in Property & Casualty (P&C) insurance carriers or related services/product companies.
• Deep understanding of key lifecycle areas including at least 3 of the below:
• Product design/development
• Distribution management
• New business and underwriting
• In-force servicing
• Claims
• Customer service/contact center
• Digital self-service
• Proven understanding with hands-on background in systems related to:
• Core Policy Administration platforms
• New Business platforms
• Retail agent platforms
• Wholesale distribution platforms
• Business Operations/Workflow systems

Required qualifications to be successful in this role:

• 10+ years of experience defining, selling and delivering business and information technology solutions to the Insurance sector.
• 5+ years of experience running a P&L within a consulting organization (or a significant management role within a practice) with a focus on both sales and delivery.
• Proven ability to build and implement a growth strategy in a consulting services environment.
• Results oriented business leader with solid understanding of budgets, forecasting, planning, P&L’s, sophisticated pricing models and contracts management.
• Business development including strategic sales planning.
• Building and managing relationships with C level client executives with a goal to become their trusted advisor.
• A keen, flexible and solution oriented perceptiveness; outstanding conceptual thinking as well as analytical and problem solving skills.
• Strong communication skills, both verbal and written, at all levels.
• Ability to travel as required.

Education Requirements:
Bachelor’s degree required. Master’s degree is a plus
#LI-TSCH1

Skills:

  • Analytical Thinking
  • Business Strategy
  • Insurance

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.