Position Description:

At CGI we are committed to investing in the next generation of women leaders. Diversity of thought and experience are integral to pushing the boundaries of emerging technologies. Join our WiSE co-op program designed specifically to prepare and equip future women leaders through mentorship, vast networking opportunities and professional development workshops. As an Application Administrator, you will be part of the CGI Edmonton team.

This position is funded by the Government of Canada's Student Work Placement Program (SWPP). The SWPP program requires that candidates be a Canadian citizen, permanent resident or a protected person defined by the Immigration and Refugee Protection Act”

Developed in partnership with Technation, the NextGen WiSE (Women in STEM Excel) experience will allow you to:
• have a 1:1 mentorship with a CGI woman leader
• expand your network by participating in national and local social activities with other co-ops
• develop your own learning plan by leveraging our e-learning platform
• participate in professional development workshops focused on soft skill development
• fast track to future new grad opportunities at CGI


Perks of Being a CGI Co-op:
• Have access to a 1:1 Mentor matched with you based on your interests.
• Participate in monthly socials to meet co-ops across the country.
• Access professional development workshops hosted by domain experts on topics ranging from how to be a top consultant, how to apply the agile methodology, data & analytics and more!

Your future duties and responsibilities:

- Performing user administration (creation and modification of user accounts)
- Carrying out operational procedures of a routine nature
- Answering client inquiries
- Responding to, researching, diagnosing, and resolving problems through real-time discussions/chats with users
- Resolving less complex problems immediately, escalating more complex problems to senior-level support
- Altering application configuration per stakeholder requirements; Performing small application code changes
- Utilizing monitoring tools and manual health checks to ensure that systems are functioning within normal specifications
- Assisting in administrating the team's centralized Outlook mailbox & ticketing queues
- Creating and updating documentation

Required qualifications to be successful in this role:

- Being a student of an IT-related program
- Being available for an 8-month co-op term
- Superb communication and problem solving skills
- Expertise with Windows systems and Microsoft Office
- Ability to learn new technologies, applications and systems

#LI-AP1

To learn more about CGI and hear from our Co-ops and New Grads, visit www.cgi.com/startmycareer

Skills:

• Application Development

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.