Technical Writer

Technical Writer

Category: Business Analysis (functional and technical)
City: Belton, Texas, US United States
Position ID: J0621-1138
Employment Type: Full Time
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Position Description:

CGI Federal is looking for a Technical Writer with proven experience who can be part of a team in a dynamic and changing environment. Projects include API and software solution development and maintenance in the federal healthcare space. The candidate will be responsible for creating technical documents and manuals, explaining complex information in a clear and concise manner, and working with developers and business analysts to ensure accuracy of document content.

Your future duties and responsibilities:

• Plan, develop, organize, write and edit operational procedures and manuals and create templates if none are provided by the organization
• Research, develop and document technical design, requirements and test documents
• Edits, standardizes, or makes changes to material prepared by other writers
• Confers with customer representatives, vendors, executives, or end users to establish technical specifications and to determine subject material to be developed for publication
• Documents integration processes and procedures
• Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
• Maintain a comprehensive list of acronyms to be used in documentation, analyze documents to maintain continuity of style and content and manage updates and revisions to technical documents
• Provide high-quality document deliverables by:
o Translating technical information into clear and concise documents for technical and non
technical users;
o Ensuring consistency in and across all types of documentation;
o Formatting, editing, and verifying new and existing documents;
o Improving editorial and visual standards for documents and recommending new designs,
layouts, and procedures as needed.
o Recommend improvements in the validation process, including document templates and
communication with the technical team members.

Required qualifications to be successful in this role:

• Bachelor's degree or equivalent experience
• 3+ years of experience developing and maintaining technical documentation
• 3+ years or equivalent working in a technical environment
• Ability to work well with a team of application developers including the ability to take content provided by the technical team and build customer-ready documents around the content.
• Ability to write in explanatory and procedural styles for technical and non-technical audiences and be skilled at prioritization and multi-tasking
• Ability to document technical software systems, including API specifications
• Captures meeting minutes/notes and distributes electronically as required.
• Ability to help test software systems
• Strong proficiency with MS Office applications, have excellent grammar skills and a strong attention to detail.
• Strong proficiency with JIRA and Confluence.

DESIRED QUALIFICATIONS (List items desired for the Candidate, but not required)
• Prior experience with software and engineering
• Prior experience with SAFe agile methodologies
• A proven track record of successfully delivering succinct and easily understandable documents under tight deadlines
• Understanding of SDLC models, including Agile principles and practices
• Adaptable to rapidly changing environments and processes
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and images.
• Experience with Adobe suite, Visio and other graphics tools a plus.
• Thorough understanding of English grammar and technical publishing best practices

#CGIFederalJob

Skills:

  • Technical Writing

What you can expect from us:

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Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.