Business Analyst

Business Analyst

Category: Business Analysis (functional and technical)
City: Toronto, Ontario, Canada
Position ID: J0621-1253
Employment Type: Full Time

Position Description:

We are Canada's largest independent information technology services firm, and after 40 years, we're still growing! Join Canada's largest IT Company as a Business Analyst Consultant, in our Property and Casualty Insurance Sector in Toronto.

Since our founding in 1976, CGI has been at the forefront of change within the Property and Casualty Insurance Sector. CGI understands industry challenges and has the experience to help clients overcome these challenges, minimize upfront capital outlays, and achieve business results that drive performance and profitability.

Your future duties and responsibilities:

As part of the Business Transformation project team, you will take a business transformation ideas/initiatives and lead the capturing requirements, contribute to forming a business case, document process flows by interviewing business SMEs and defining requirements for IT team.
• Lead and/or participate in multiple changes within a monthly release cycle – manage scope, identify priorities, ensure efficient and on time delivery of milestones.
• Facilitate requirement elicitation sessions and document business requirements.
• Assess business needs, identify feasible alternatives and provide recommendations.
• Identify impacts on current Branch processes.
• Primary contact amongst all Initiative stakeholders – business, developers, testers, change management, learning & development.
• Ensure successful adoption of changes by the business stakeholders, engaging Learning & Development team where required and following up with stakeholders after change has been adopted/deployed.
• Define project timelines, identifying milestones and phases of delivery.
• Monitor project progress by tracking deliveries, resolving issues and publishing progress reports.

Required qualifications to be successful in this role:

• 7 plus years’ experience as a Business Analyst
• Commercial Insurance experience or knowledge is strongly preferred
• Excellent written and verbal communication
• Ability to clearly communicate with business and technical stakeholders
• Excellent problem solving and analytical abilities
• Ability to clearly communicate with business and technical stakeholders
• Experience with Agile delivery methods
• Experience with Visio, Powerpoint, Excel and Word
• College or University Degree or equivalent practical experience


  • Agile Delivery Management
  • Microsoft Sharepoint
  • Microsoft Word

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.