Service Provision Manager

Category: Business Consulting, Strategy and Digital Transformation
Main location: Finland, Helsinki
Position ID: J0622-0463
Employment Type: Full Time

Position Description:

Founded in 1976, CGI is one of the largest IT and business consulting service companies in the world and in Finland. More information

Service Provision Manager

We are now looking for a Service Provision Manager to manage CGI Development Infrastructure.

In this role

Your main role is to manage a large CGI development environment together with other infra and application specialists. You are going to lead a virtual team of various specialists from different support and development teams, and be responsible for delivering quality development services. The short term task list and the activities in the long term service roadmap are your main objectives.

In this role you will be communicating with different stakeholders so we wish you to have good social skills. You have already gained a few years previous experience from Service Management and Service Development and you consider yourself as a Service manager with service development mentality. You have an understanding of different technologies that are used to run the infra services and from the applications that are offered to the end users. You are also capable of documentation, such as end user instructions and high-level and low-level documentation.

In addition, we hope that you will also have the enthusiasm and desire to work in diverse working community where everyone helps each other.

The team you will join

You will be part of our Saas Dev Cloud team. Our team is responsible for CGI Finland On- Prem Development platform and its shared tool applications. We are just starting to implement a total new generation II development platform.

This role is located in Helsinki and we work in hybrid model.

Life at CGI…

… As a Member
We offer you not only a job where you can develop in the direction you want, but also the opportunity to own shares in the company. Since more than 80% of our staff are also owners, we call our employees members. As members, we get to enjoy CGI's financial success and build the company we want.

... As You Are
There are 3,700 of us across Finland and it is important to us that each of us can be ourselves in the workplace. Our diverse teams decide for themselves which flexible working practices suit them best. We also work flexibly when life circumstances require it.

… Feel Cared
It is important to us as CGI members that we always support and help each other. You're never alone: there's always someone among our thousands of top experts to fall back on. And, of course, we also offer a wide range of employee benefits to help you feel better.

… Feel Enthusiasm
People tend to stay with us for a long time, because in a company of our our size, there are always new career opportunities on offer and we've made rotation easy. When you need a change, you can take on a new technology, industry or client – and when you need work flexibility in a new life situation, we can make that happen, too. Join us to build a career that suits you!


Great, because we´d love to hear from you! And in case there is still something you wonder about the role, give hiring manager Matti Parviainen a call +358 40 5623568.

Apply for the position no later than 17.7.2022 via our careers website at by clicking on the “I´m interested” -button at the bottom of the page. However, we will review applications during the application period and will proceed with the recruitment process as soon as we find a suitable candidate – send your application now!

Personal security clearances will be carried out if the role requires.

Get to know us:




  • IT Service Management
  • Linux
  • Problem Management
  • Windows

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.