Application support Engineer.-SCD

Category: Database Administration
Main location: India, Andhra Pradesh, Hyderabad
Position ID: J0622-2060
Employment Type: Full Time

Position Description:

Support Engineer
The role is to support the Production Support team.

Looking for members having expert knowledge in SimCorp Product having exposure to Investment banking domain and ITIL knowledge. Also, need to have the SQL Server database knowledge.

1) Analysing Business/Functional Requirement documents. Assisted Application Development team to gain a full understanding of business needs and requirements.
2) Supporting the team with domain related queries with respect to Client specific BSD’s and FSD’s.
3) Maintaining upstream and downstream dependency in respect to delivery of required files and date.
4) Investigating root cause analysis and impact analysis in case any issues occurred maintain communication.
5) Maintaining availability of Environments and sending availability notifications to stakeholders.
6) Provide Production Support to the business in diagnosing problems with inbound and outbound Flows.
7) Proactively monitor for failed jobs due to transformation errors or bad business data and resolve as appropriate.
8) Understanding job flows, setting up dependencies, monitoring rerunning of the jobs.
9) Maintaining application knowledge required to Support applications and updating Support procedures or troubleshooting procedures on knowledge repository.
10) Provide Support for ongoing migrations and new flow deployments.
11) Ensure that any issues that may impact payment flows are dealt with, or escalated in a timely manner.
12) Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management.
Product Specific
1) Should have experience in Investment Banking product “Simcorp Dimension” in Fund Accounting.
2) Should have exposure on Wealth Management domain – North America.
3) Should have worked with various configuration and implementation on various extraction menus.
4) Knowledge required on NAV (Net Asset Value) Calculations.
5) Creation of Batch Jobs and Batch Job Groups to perform the importer or extractor in a logical sequence
6) Operational knowledge required on “Service Platform” to handle server services.
7) Setting up Market data validation for all the securities to ensure prices are validated
8) Configuring and Creating Various Instrument trade support to book transactions.
9) Should be aware of entire life cycle of trade processing with SCD.
10) Should have experience in SQL Server (version 2015) database.
11) Proactively monitor for failed jobs due to transformation errors or bad business data and resolve as appropriate.
12) Understanding job flows, setting up dependencies, monitoring rerunning of the jobs.
Operational Specific:
13) Should have ITIL and Investment Banking domain knowledge.
14) Flexible to work in shifts and rotating week-offs.
15) Ability to multi-task in a high-pressure environment.
16) Quick Learner – business process, product and technological changes.
17) Ability to quickly learn new and complex processes.
18) Excellent communication skills; fluent in English (written and verbal)
19) Excellent collaboration skills and great team player.
20) Excellent interpersonal and stakeholder management skills.
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

• SQL/PLSQL, SQL server 2015
• SCD product Knowledge
• Unix/Linux
• ITIL Knowledge
• Investment banking domain knowledge
• Jira , Autosys


  • Jira management software
  • SCD/ SimCorp Dimension
  • Unix

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.