Senior Project Manager

Category: Digital Customer Experience
Main location: United States, Texas, Dallas
Alternate Location(s): Any CGI location
Position ID: J0722-1361
Employment Type: Full Time

Position Description:

We are looking for a Project Management leader to join our Salesforce Services Project Management team. This role will be responsible for managing complex projects in a technical environment using hybrid project management practices, and will drive key internal projects required to evolve our customer portfolio. As a Senior Project Manager you exhibit an extremely high level of ownership collaborating with Leadership and assume full accountability for managing and delivering projects and programs. An ideal candidate has a strong background in professional services and is experienced in determining and delivering technical projects using waterfall and agile methodologies as appropriate. Experience planning and leading complex enterprise projects in a fast-paced, high growth, technical environment is critical. The ability to form strong relationships with stakeholders, proactively manage risk, and facilitating high performing teams are essential in this role.

Your future duties and responsibilities:

Project Management
* Assist to drive PMO initiatives related to quality, methodology, expertise, and tools for our global services organization
* Execute project reviews for multi-million dollar, strategic client projects
* Demonstrate thought leadership for Project Management development and optimization
* Design and deliver a program to deliver Project Management expertise to the services organization
* Facilitate executive conversations regarding budget, resources, schedule and risk
* Commit to timely achievement and maintenance of required certification credentials

CLIENT MANAGEMENT
Build exceptional client rapport and maximize CSAT
* Provide hands-on program and project management for multi-million dollar programs across multiple lines of business
* Assist in sales and business development efforts
* Exercise project leadership skills combined with strong business acumen and in-depth analytical skills
* Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product road mapping

Required qualifications to be successful in this role:

Required qualifications to be successful in this role
* Bachelor's degree
* 3-5+ years of waterfall project management experience delivering technology services or business consulting services as a program or project manager in large, complex technical environments
* Oversight of multiple $1M + engagements
* Experience delivering professional services for a product company
* Experience with Agile SCRUM delivery practices
* Ability to quickly establish credibility and rapport with technical team members and clients
* Strong interpersonal skills to facilitate meetings where you will articulate complex concepts
* Strong communication, negotiation, and relationship building skills
* Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
* Ability to prioritize tasks effectively with a high level of attention to detail
* Positive, energetic attitude to achieve great things

Desired qualifications/non-essential skills required

* Software-as-a-Service experience (SaaS)/cloud computing
* Experience in area of CRM including:
- SalesForce Automation
- Service and Support
- Field Sales
- Call Centers
- Marketing Automation
- Digital Marketing
- Social Engagement
* Enterprise Mobile Application Development
* Prior experience with program and / or portfolio management
* PMI PMP or similar certification/training
* Scrum Master certification
* Technical hands-on experience as a software developer, systems administrator, database administrator, storage engineer, or network
* Process development training and experience


Est. Salary Range (Colorado Only): $84k-$138k*

*Disclaimer: In accordance with Colorado’s Equal Pay for Equal Work Act, effective January 1, 2021, a good faith hourly or base salary range must be posted for all positions where the work may be performed in the state of Colorado. Therefore, this good faith salary range will only apply where this described position will be performed in the state, and should not be considered the compensation range in other locations or for other positions.

At CGI we call our professionals members to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGIs benefits include:
Competitive base salaries
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Generous holidays, vacation, and sick leave plans
Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

Skills:

  • Project Management
  • Software as a Service

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.