Do you know that empty space that resides in-between L1 & L2 support and development?
That is the place where incoming issues are too technical for either the business personnel and the technical support agents. It is a place where the average developers can get easily lost, because they lack the understanding of what the business system was built for. Very often they lack an understanding of how the clients are using the application.
That is our sweet-spot. Because our team solves these problems. The problems that no one else can handle.
O čem tato pozice je:
The support and further development of a complex maritime transportation system.
The system in question is an integral part of a much wider variety of tools and systems that are operating worldwide.
The job consists of production issues that are solved via
• A complete understanding of the Issue
• A Root cause analysis in Java code + ORACLE db + Middleware messages + other participating components
• A relevant Solution design
The Team is currently 7 persons strong and is part of a wider net of development and support teams.
We are not focused on paper pushing to other teams. Rather, we are focused on intriguing solutions that are applied to very real production issues, that are not resolvable by regular L2 support agents.
Co od Tebe očekáváme:
Communication in English
Experience with monitoring tools (Dynatrace, Instana, Kibana).
What do we offer?
• Great mixture of friendly atmosphere and stability of one of the biggest IT companies (Our employees stay with us for more than 8 years on average)
• Possibility to purchase company shares and to participate on company profit
• Professional growth and development through certified training programs and knowledge sharing
• The full-time contract for an indefinite period
• Flexible working hours
• Home-office upon agreement
• Multi-sport card
• 900 CZK/monthly for your leisure activities
• 105 CZK meal vouchers
• 5 weeks of vacation
• 3 sick days
• 30 days of fully paid sick leave
• Life Insurance
• Company loan without interest
• Mental health program
• Friendly working together culture
Od můžeš očekávat Ty od nás:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.