Senior Wintel Administrator

Senior Wintel Administrator

Category: Infrastructure/Cloud
City: Calgary, Alberta, Canada
Position ID: J0921-3499
Employment Type: Full Time

Position Description:

We offer the opportunity to work with Canada’s largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of commitment. CGI’s continuous growth is a testament to the confidence clients place in them and to the dedication of their professionals. At CGI, all employees are called members because they feel a powerful sense of ownership and accountability. Members at CGI are building their own company – in 100+ offices worldwide. CGI has the global resources, expertise, stability and dedicated professionals needed to achieve results for clients – and for members; that’s why an astounding 90 percent of them are CGI shareholders.

We're expanding our Team in Western Canada and we need your skills, enthusiasm, and dedication as part of our team. We are currently searching for a Senior Wintel Administrator with the right mix of technical and soft skills for an opportunity with our Global Technology Operations team.

Your future duties and responsibilities:

As a member of our team, you will be working within Operations Support and on several projects within the business. This role will require communication and interaction with multiple internal and external clients to ensure projects meet client requirements and delivered on time. Your responsibilities will include:
• Day-to-day support of the server environment in our datacenters and in our client’s environments. This includes problem ticket handling, configuration changes as required, working with other support teams to troubleshoot issues, and supporting the patching processes
• Review and implement designs to specifications that meet or exceed established business and technical design requirements, approved architecture and technical standards, quality assurance, service levels, and continuous improvement goals.
• Participate in Architecture Review Board meetings to peer review and provide feedback, recommendations, required actions and approvals for design documents
• Look for ways to improve the infrastructure environment in regards to security, stability and sustainability.
• Evaluate technical deviations from current standards, present technical deviation recommendations to stakeholders, and provide approval for deviations
• Provide mentorship to junior and operations staff helping to resolve issues as required.
• Bring a solid understanding of current best practices and industry standards
• Participate in root cause analysis of high priority (P1 & P2) operational failures; incorporate learnings into solution designs to prevent future failures.
• Work within Operations to ensure delivered solutions are supportable, serviceable and meet business requirements & SLA’s.
• Ensure changes to existing services are made in a controlled manner: i.e. include impact assessment in consultation with the business and technical owners, regression testing of any impacted systems, and planned migration into production

As required:
• Install, configure and troubleshoot infrastructure, applications and software.
• Implement and document system administration procedures for Operations coverage and end users
• Maintain and update standards in configurations and optimize system designs.

Required qualifications to be successful in this role:

Essential qualifications
• 8+ years of progressive Enterprise IS/IT experience with a minimum 5 years of experience in Wintel operations support in Enterprise environments
• Enterprise class Windows Server operating systems 2003-2016 and supporting hardware (physical and virtual), software and tools
• Windows 10 planning / design / deployment
• Experience with eMessaging and collaboration solutions including Exchange and Teams, including mobility / mobile device management solutions.
• Citrix products and technologies including XenApp, XenDesktop, Xenmobile, and Sharefile
• A good understanding of Hypervisors (in particular VMware) and virtualization of Operating Systems, networks, and storage from a design perspective
• A good understanding of High Availability solutions such as clustering, load balancing, and replication

Desired Qualifications
• Demonstrated ability to work both independently and with others
• Excellent oral and written communication and presentation skills in English
• High level of creativity and innovation in problem solving
• High level of analytical ability to deal with complex problems
• Responsible for solutions delivered by projects which can exceed 1 million dollars
• High level of creativity and innovation in problem solving
• High level of analytical ability to deal with complex problems
• Strong competency in the efficient and effective use of solution design supporting applications such as Microsoft Office (Word, Excel, PowerPoint) and Microsoft Visio
• Undergraduate degree required in computer science, engineering, or related discipline with an information technology focus or equivalent work experience
• Relevant manufacturer technical certification in Wintel servers (hardware / software) would be an asset


  • System Administration
  • Wintel/Windows Server

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.