Senior Network Engineer
Delivery and support of Routing, Switching, Wireless and Security networks
Analyze and troubleshot complex technical incidents
Responsible for managing client's network and troubleshoot all networking problems to ensure minimum downtime and maximum availability of network.
Expert level troubleshooting and problem-solving skills in layer 2 Switching & 3 Routing , VLAN, VTP, OSPF, BGP ,Native Vlan, STP,RSTP,PVST,VRRP,LACP,NAT,PAT,QOS,DHCP,ACL,SSL VPN,IPSEC VPN,L2TP VPN,DNS,VLAN Trunking, Multicast Routing, DMVPN and MPLS
Designing, Planning, Configuration and troubleshooting on Cisco Wi-Fi controllers, Routers & switches (ASR1000, CSR 1000v, Nexus) and security devices (Cisco ASA, NGFW, ISE). First level hands on Paloalto, Juniper and Fortinet firewalls.
Configuration and Integration of Wi-Fi AP with Wi-Fi Controller for enterprise Customers.
Plan and implement IPSEC VPN ,NAT, Remote access VPN on ASA and NGFW
Acted as mentor and subject matter expert recommending and deploying enhancements on network
Helping customers to understand and embrace new technologies and get the most out of them
Planned, documented, implemented and tested changes in accordance with change management process
Maintained and improved technical documentation & updated network diagrams
On boarding and knowledge transfer of new network clients.
ITIL process through Incident Management, Configuration Management, Work Order, Task, change management, SLA, etc on CSM and Remedy Ticketing tools.
Prepared documentation on cause and resolution for interesting network issues to share knowledge within the team.
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