Director Consulting Expert - Retail and consumer services

Director Consulting Expert - Retail and consumer services

Category: Business Consulting, Strategy and Digital Transformation
City: montréal, Quebec, Canada
Position ID: J1221-0983
Employment Type: Full Time

Position Description:

Here is an opportunity to join a dynamic Business Consulting team where over the past four decades; CGI has grown into one of the world’s largest business and strategic IT consulting companies.
As a Director, Consulting Expert, you will report to a Vice-President Business Consulting and will be responsible for building strategic c-level relationships and add industry expertise in the retail and consumer services sector in the following business consulting areas of Enterprise Business Strategy, Human-centered transformation, Customer value and Operational excellence, and Digital leadership.
In this capacity, you will be assisting our business unit Directors and Vice-Presidents to enhance our value propositions to support and generate transformational initiatives, develop new high-end strategic consulting mandates and improve our strategic positioning, as advisors, to influence corporate strategy initiatives where CGI can bring forward our global expertise.

Your future duties and responsibilities:

In this role, you will be responsible for producing results in the following:

Client relationship, business development and trusted advisor
• Promote CGI’s offerings by actively participating in business development and working with other CGI business units around the world;
• Support business development and service delivery managers;
• Maintain and strengthen relationships at the executive level with clients and our strategic partners;
• Provide your seasoned expertise to clients in the retail and consumer services industry;
• Target revenue and profitability objectives in your leadership and management approaches.
• Recruit talent, and support career development by coaching, mentoring and providing industry depth to our blueprint of services
• Foster upskilling and expertise development to meet client needs and industry trends
• Identify strategic mandates where you can put your expertise in the retail and consumer services industry in practice to support client initiatives and transformation objectives
• Act as a trusted advisor and build long-lasting relationships at the C-suite level
Service delivery
• Play a major role in managing the delivery of our agreements and complex projects;
• Ensure service quality and client satisfaction

Required qualifications to be successful in this role:

• Bachelor’s degree in business administration, industry related fields, or information systems. MBA considered an asset;
• Credibility as an industry expert (retail and consumer services)
• Experience in digital transformation with industry sector clients;
• Good understanding of technologies;
• Consulting experience including management of teams responsible for client success and satisfaction;
• Ability to effectively communicate CGI’s value offering to clients (current or potential);
• Proven ability to create and maintain good relationships with Montreal-based industry sector leaders and CGI delivery teams;


  • Digital Business Consulting

What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.