Claims/Contract Specialist - CCS

Category: Administration
Main location: United States, California, Oakland
Position ID: J1221-0987
Employment Type: Full Time

Position Description:

There’s an affordable housing crises in Northern California. Want to be a part of the solution? Take a job where you can actually do something about it!

**This is a permanent, full time position with benefits that start on the first day of employment.**

Training will be provided.

Join our diverse and fabulous team, where we help administer a program that provides much needed affordable housing to eligible families. CGI Federal, partnered with California Affordable Housing Initiatives (CAHI, a non-profit instrumentality of the Oakland Housing Authority), has been the Performance Based Contract Administrator for Northern California for over 15 years, and has earned a reputation as a partner of choice in the Affordable Housing Industry. Our members play a critical role in building that positive reputation, and we are looking for people who are whip smart, have high levels of integrity, and are fun to be around to join us.

CGI Federal brings over 30 years of affordable housing experience to ensure that the project-based Section 8 program is run efficiently as possible and adheres to HUDs rules and regulations. We work in partnership with owners of Section 8 properties across Northern California to ensure the accurate and timely completion of Contract Renewals, Rent Adjustments, and monthly subsidy payments on behalf of the US Department of Housing and Urban Development (HUD). In short, our work helps to ensure that eligible families in need have safe and decent housing while also ensuring tax dollars are being used as intended.

Your future duties and responsibilities:

The Claims Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which includes the following:

• Perform detailed reconciliation of monthly voucher payments to property owners
• Renew expiring Housing Assistance Payments contracts
• Perform annual contract rent adjustments
• Evaluate and approve owner’s claims for reimbursement due to unpaid rent, tenant damages and vacancies
• Maintain property files and records retention in accordance with HUD and corporate policy
• Maintain positive relations with owners, residents and their representatives, neighborhood groups and local governments

Required qualifications to be successful in this role:

• High School Diploma or equivalent.
• Demonstrated strong organizational and time management skills.
• Familiarity with Microsoft Office, particularly Excel and Word.
• Strong written and oral communication skills.
• Desire to work in a team environment.
• Proven ability to accurately and timely complete tasks within the established timelines and quality standards.
• Proven ability to understand, interpret and apply written policies and procedures.
• Strong customer service skills.
• Learn from past experiences and apply to future circumstances.
• Ability to multi-task, be self-motivated and proactive.

DESIRED QUALIFICATIONS
• Proficiency with Microsoft Office, particularly Excel and Word.
• 3-5 years of experience performing tasks in a regulatory environment.
Minimum Education Required: Bachelors Degree

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Skills:

  • Customer Service & Support
  • Microsoft Office
  • Time Management

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.