Beskrivning av tjänsten:
CGI Federal is seeking a Correspondence Management Analyst I to provide support to the Director, Deputy Director and other OPCL personnel. OPCL is an office with 12-16 staff - attorneys, analysts, interns, and contractors - in a fast-paced environment. This position would provide administrative and management support to OPCL, including analyzing, routing, responding to, and tracking correspondence, drafting correspondence to Department components, Congress or other agencies, addressing privacy complaints and concerns from employees and the public, managing the OPCL privacy email box, tracking and analyzing DOJ component privacy compliance requirements and following up with component privacy teams, supporting human resources and training activities, and managing and handling a variety of front desk, administrative and management duties.
Dina framtida arbetsuppgifter:
• Analyze and route correspondence to the correct OPCL staff, prepare written responses to letters and emails, track correspondence and properly maintain records:
o Manage the OPCL physical mail and the privacy email inbox, tracking inquiries and complaints, drafting responses for attorney approval, managing related records, and support OPCL staff working on formal reports related to privacy inquiries and complaints;
o Manage and handle phone calls from the public with sound judgment and professionalism, and track phone calls and OPCL’s response to calls;
o Manage and track Privacy Act-related administrative appeals submitted to OPCL, ensuring timely response from OPCL;
• Review and correct written material for grammar, spelling, punctuation, and consistency with applicable writing style guide or Department guidelines;
• Manage and handle OPCL front desk-type duties in accordance with OPCL procedures, including but not limited to handling on-boarding and off-boarding activities for OPCL personnel, collecting data from OPCL personnel and responding to Department data calls on administrative matters, preparing onboarding binders, and arranging for network computer access and personnel badges;
• Manage OPCL information on OPCL’s public website, intranet site, and SharePoint site, including uploading/posting, revising, and removing documents, and posting and revising content through Drupal or other platforms or applications;
• Requisition supplies, printing, maintenance, and other services;
• Manage and maintain supply room general upkeep, equipment functionality, and stocking of materials;
• Support OPCL staff with facilities management tasks, including coordination of furniture, repair requests and office space maintenance;
• Support OPCL staff in identifying and tracking DOJ component compliance with privacy requirements, including System of Record Notices (SORNs), Initial Privacy Assessments (IPAs), and Privacy Impact Assessments (PIAs);
• Support OPCL staff in preparing, executing, and implementing training programs for the Department, including developing presentations in PowerPoint or other applications, agendas, and communications, arranging for security and audio-visual support, preparing binders or other training material, and preparing RSVP lists and badges for participants;
• Coordinate OPCL leadership meetings, travel, and schedules, and maintain OPCL calendar;
• Anticipate and prepare logistics and material needed by OPCL staff for conferences, meetings, and telephone calls, reserve and set up conference rooms and conference lines for meetings, coordinate meetings and calls with participants, make copies of materials, and prepare agendas and notes after meetings for circulation to participants;
• Read privacy news blogs, publications, Department communications, policies or memoranda, forward relevant information to OPCL personnel, take other action, or refer those that are important to OPCL leadership;
• Provide support to OPCL on responding to Freedom of Information Act (FOIA) requests;
• Provide support in the preparation of the Senior Agency Official for Privacy (SAOP) reports to Congress and other Federal agencies or oversight bodies, including the SAOP portion of the Federal Information Security Modernization Act (FISMA) report, in response to OMB data calls, and as requested by Congress;
• Provide support to OPCL staff on Records Management functions, including maintaining, retaining, and destroying records in accordance with DOJ and OPCL policy, and the applicable General Records Schedule, and managing records to be sent to off-site storage;
• Perform basic research and analysis in assigned areas, for example, locating articles or information on the Internet on an assigned topic and preparing summaries of such information;
• Support OPCL personnel tracking of their work time for DOJ components; analyze timekeeping in Excel or other application, and prepare reports for OPCL leadership;
• Support OPCL staff in word processing, creating spreadsheets in Excel, presentations in PowerPoint, and in using other applications or systems, including the OCIO system inventory;
• Develop, maintain, and take the lead on OPCL’s SharePoint site used for collaboration within OPCL and with component privacy teams;
• Provide administrative and office support to OPCL personnel; and
• Provide support on other projects as needed.
Kvalifikationer för att bli framgångsrik i denna roll:
• Bachelor’s degree from an accredited school.
• At least one year of experience in office environment. The experience may have been gained in the public sector or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
• Must be able to obtain a DOJ Public Trust clearance; eligible for and may be required to obtain and maintain Secret, Top Secret, Sensitive Compartmented Information clearance.
Vad du kan förvänta dig av oss:
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