Beskrivning av tjänsten:
We are looking for an individual with hands-on customer facing experience who possesses the ability to manage multiple customer IT, cloud and networking requests in a fast paced and demanding environment. Strong service management background within a cloud technology consultancy
1. Excellent technical knowledge of the latest trends and technologies including cloud & DevOps
2. Experience managing project management teams
3. Experience managing service design and delivery teams
4. Background implementing 24x7 Service Desk functions
5. ITIL certification
This role is perfectly suited to an experienced Cloud SDM with a strong background within an SME, supporting the business through rapid expansion and ensuring they remain at the very forefront of the market.
Kvalifikationer för att bli framgångsrik i denna roll:
• 3+ years of IT service delivery management experience
• Experience in cloud platform preferably AWS.
• Use of tools like ServiceNow, Jira Service desk, Confluence, etc
• Ability to drive accountability and agile adoption
• Ability to understand technical issues at a high level
• Experience managing multiple concurrent teams
• Excellent interpersonal skills to negotiate with the stakeholders and coach the teams
• Management of teams in a cross-functional and cross vendor structure
• Experience with DevOps tools(Bamboo, bit bucket, etc)
• Experience on Java and Docker are desired.
- Scrum Master
- Agile Coach
- Agile Testing
Vad du kan förvänta dig av oss:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.