Technical Lead - ServiceNow Experience Required

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Category: Project Management
City: Washington, District of Columbia, United States
Position ID: J0317-1747
Employment Type: Full Time


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CGI: An employer of choice

Position Description:

CGI Federal is seeking a Technical Lead for a long-term project with the US Secret Service.

Your future duties and responsibilities:

- A technical expert across various technology disciplines (e.g., networking, applications development and data extraction, transformation and load.
- Consult with the government on systems architecture as the architecture is evolved during development.
- Recommend alternatives and trade-offs that may arise as the architecture evolves for consideration by the government. These alternatives and trades may be in areas such as performance, interoperability, security, reliability, availability, scalability, reusability, maintainability and configurability.
- Establish continuous integration and automated testing capabilities to ensure they support completion of user stories in accordance with the agreed Definition of Done.
- Consult with government technical contact to obtain appropriate levels of access for system administration responsibilities and to systems and information necessary to perform work in this order.
- Recommend technical stories for consideration by the government for inclusion on the product backlog as necessary to accomplish refactoring to improve the overall quality of the system.
- Recommend points at which sprints dedicated to architectural issues are appropriate.
- Participate actively in architectural review activities.
- The government expects the technical lead to be a key resource with proven experience and skillsets in development, architecture and infrastructure supporting custom systems and in leading complex, fast-paced and highly visible projects using an Agile methodology, preferably within the Scrum framework.

Required qualifications to be successful in this role:

- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
- Bachelor's degree
- Minimum of 15 years of experience
- Experience with ServiceNow

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.


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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our US EEO/Affirmative action policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law

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