Project Control Officer (PCO) - Digital Transformation Program - Entry Level Career Opportunity

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Category: Business Consulting, Strategy and Digital Transformation
City: Toronto, Ontario, Canada
Position ID: J0417-1358
Employment Type: Full Time

Position Description:

Project Control Officer (PCO) - Digital Transformation Program - Entry Level Career Opportunity

CGI is undertaking a multi-year program to replace a number of legacy applications with an integrated single solution for a client. CGI will integrate a third party packaged solution and cleanse and migrate current client data in multiple releases. The CGI team will work closely with the packaged solution provider and the client team to define, design, configure and integrate the solution with additional services that will be created or re-used from the legacy solutions. The program will consist of multiple projects that each deliver a release of the new application that will replace one or more of the legacy applications and migrates all related data.

As part of the program, the Program control officer (PCO) will work closely with project managers and program leads within an integrated program. The PCO team will be accountable for a variety of administrative and program support tasks related to contract and project deliverables, governance coordination, document management and financial analysis. Delivery will be located in multiple geographies and the PCO will be expected to work with different delivery centers to coordinate and consolidate data and reporting. Travel is not anticipated though may be periodically required.

Program PCO will support the program manager, project managers and program leads with scheduling, organizing and supporting committee and project team meetings, managing documentation and the document repository, facilitating deliverable reviews, contract compliance, issue resolution, risk assessment and change request analysis.

This role encompasses the service delivery, operational, financial, business growth and client management aspects of the client relationship.
• Support Program governance with creation of governance materials including coordinating the program status reporting across the teams to provide internal and client facing reporting packages. Ensure that project reporting meets client needs.
• Coordinate activities with other delivery business units and sub-contractor who have responsibility for deliverables and administer the integrated program plan.
• Provide support to project PCO’s who support the various projects within the program and to the PCOs for the program who administer the program financial analysis including support of time reporting, budget reporting, deliverable payment administration, diver report analysis.
• Manage the Program Change Management process.
• Administer the integrated program plans that include all major deliverables to the client, between Business Units and with sub-contractors. Work with Project Managers to ensure the integrated view is kept current.
• Manage the Program Risk and Issue log, consolidating all program level items, tracking action items and resolution and prioritizing items for inclusion in governance reporting.
• Facilitate the program scrums, huddle and other program wide meetings and track action items or decisions

• Track and assist with completion of deliverable reviews, contract deadlines, supporting documentation for client review and acceptance
• Administer contract management framework for complex statements of work related to the program
• Coordinate and manage projects effectively and ensure they are delivered on time, on budget, and to agreed quality standards
• Coordinate creation or receipt of change requests and responses and track and report on Change Requests status
• Financial Analysis including resource plans, time reporting, deliverable payments and billing corrections. Works closely with project managers and business unit finance team to manage overall program forecasts and budgets
• Assist in managing the P&L of the account including forecasting growth opportunities
• Coordinate associated delivery activities such as interim reviews with Client, final deliverable submissions and deliverable schedule management
• Identify and mitigate project delivery, schedule, and operational risks
• Prepare decks for Executives
• Administer and schedule meetings, workshops, travel and other team or executive events
• Meeting materials, minutes, action logs
• Participate in status meetings, report and communicate on status as appropriate
• Identify, analyze and escalate any issues, risks or changes as required

• 3 years of experience in PCO work on IT projects or other analysis roles in a consulting environment, with program (coordination for multiple related projects) experience
• Collecting and analyzing data, writing, facilitating, presenting
• Familiarity with project management methodologies
• Knowledge of contract management and legalities involved for change requests
• Confident with optimization of financial data: financial forecasting, budgeting, variance analysis, understanding of P&L and interrelated cross-BU particularities
• Superior written and oral communication skills
• Expert in MS Excel, MS Word, MS Project, MS PowerPoint, SharePoint
• Proven experience working on large projects
• Ability to work well on a team, quality oriented and able to meet deadlines, flexible and be able to adapt to change
• Understanding the client environment, stakeholder management; ability to identify opportunities and leverage them into business opportunities for CGI an asset
• Organizational change management and structured problem solving skills an asset

• Team oriented
• Quick learner / adaptable
• Detail orientated
• Persistent
• Strong communicator
• Analytical
• Organized

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.


  • Communication (Oral/Written)
  • Microsoft Word

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