Lead Analyst – Unix production support

CGI-experience the commitment

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Category: Development/Engineering
City: Bangalore, Karnataka, India
Position ID: J0916-2222
Employment Type: Full Time

Position Description:

Experienced professional with well developed, proficient knowledge and skills in Applications Development. Operational in focus, may instruct or coach other professionals. Develops applications solutions from established programming languages and source code. Recommends improvement to existing applications using engineering releases and utilities.

Your future duties and responsibilities:

• Leading, managing and coaching a high performing application support team in a 24x7 environment.
• Understanding the business process and Fixing the issues raised by clients with minimal supervision.
• Modification and enhancement of existing customizations especially for the change requests, code fixes as per product requirement.
• Manages the activities of a group or department of individual contributors and/or supervisors responsible for providing on-site/remote support in resolving customer issues when problems have been escalated and the first line product support in the field has failed to identify or fix equipment or software issues.

Required qualifications to be successful in this role:

• Primary Skill: very strong in Unix (commands, troubleshooting).
• Secondary Skill: fair knowledge of Java, Shell scripting, Control M, Oracle MetaSolv.
• Minimum 5+ years of experience in Unix Production support environment.
• Good communication skill and Client facing experience
• Should be able to handle the team as well as able to work technical lead.
• Should have working experience in production support environment. Able to handle the bridge.
• Willing to work in shift timings

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.



  • Change Management
  • Communication (Oral/Written)
  • Incident Management
  • Java
  • Oracle
  • Problem Management
  • Unix

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