Oracle OSM / Java Technical Lead

CGI-experience the commitment

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Category: Development/Engineering
City: Markham, Ontario, Canada
Position ID: J1117-1757
Employment Type: Full Time

Position Description:

CGI is looking for experienced Oracle OSM / Java Technical Lead in the Managed Application Services (MAS) team.

The ideal candidate will have experience with Oracle OSM and Java, J2EE, WebLogic and other technologies outlined below. We will consider a strong technical candidate that does not have Oracle OSM but demonstrates a strong desire to learn new technologies.

This role requires a self-motivated individual with the ability to interface with the existing support team and client regularly. They must possess excellent communication skills and the ability to lead and provide updates during client impacting incidents. Identifying opportunities to improve application stability and working with our delivery teams is a key for success.

Your future duties and responsibilities:

In this role you will be the technical SME for incidents and will investigate and resolve complex OSM application Java/J2EE/WebLogic issues.

Incident and Root Cause Analysis:

• As a technical leader on the support team, you will help prime major incidents and help CGI to meet or exceed SLA objectives.
o Lead incident bridges.
o Drive teams during triage, troubleshooting, and recovery steps.
o Ensure the infrastructure, application, DBA teams, and third party vendors are synchronized and working together.
o Provide guidance to the support team members in resolving the issue.
• Lead the team post major incidents to identify root cause of incidents, and recommend interim actions to prevent reoccurrence, as well as permanent fixes.

Operations Best Practices & Improvements:

• Conduct reviews of major incidents and provide recommendations for continuous operational improvements.
• Ensure appropriate monitoring is leveraged and is being used by the support teams, providing coaching as needed.
• Help to drive operational readiness assessments to ensure infrastructure and application support teams are ready for deployments.
• Share expertise, knowledge and help grow technical skills within the CGI support team.

Required qualifications to be successful in this role:

Technical Skills:

• Oracle’s OSM and UIM family of products.
• Oracle OSM Development AIA
• Experience with Java / J2EE, JMS, MQ integrations
• Weblogic Administration
• SOA and Web Services/API development and testing
• Understanding of Data Transformation & Troubleshooting
• Experience working on Database platforms (Oracle/SQL Server) with Programming skills in PL/SQL
• Experience working with XML, XSLT, and Xquery.
• Experience with DevOps tools/concepts (ie. Jenkins, JIRA, etc..)

Professional Skills:

• Excellent skills in oral and written business communication in English
• Experience working in a Global Delivery environment.
• Telecom experience would be an asset.

Nice to have Skills:

• Exposure to APM technologies (Dynatrace, DCRUM).
• Exposure to Monitoring technologies (ServerVantage, HP OMi, etc..).


What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.


  • Java
  • Java Enterprise Editions JEE
  • Jenkins
  • Jira management software
  • JMS
  • MQSeries
  • Oracle
  • SOA/Enterprise Service Bus
  • Web Services
  • WebLogic
  • XML

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