Network Administrator

CGI-experience the commitment

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Category: Infrastructure/Cloud
City: Ft. Meade, Maryland, United States
Position ID: J0317-1726
Employment Type: Full Time


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CGI: A place to build an IT career

Position Description:

Put your years of experience into a future of excellence at CGI Federal. We are seeking an Information Technology Administrator to support operations in our Ft. Meade, MD location.

Your future duties and responsibilities:

The IT Administrator establishes and maintains the full information management flow process across the whole of AWG. They serve as the information technology (IT) specialist/computer operator on several large-scale current generations computer systems, which operate in a multi-function environment covering modus operandi (i.e., a nationwide teleprocessing network, various modes of data entry, retrieval operation, batch processing, and interactive data processing). Analyze problems and take action or recommend solutions that will assure continuity of operations to the maximum extent.


The IT Administrator provides training to AWG unit personnel on all information management solutions. They must provide direct communication from the AWG to the primary information technology team, web developers, database administrators, and software personnel, in order to facilitate and translate initiatives in a prompt time frame. Develop solutions to complex issues within required time frame, which is usually 72 hours. Possess technical ability to make on-site changes to the webpage when developers are not available. Provide monthly information briefings, to include metrics concerning courses of action regarding existing, current, and future information technology applications and solutions that have potential to better facilitate information exchange. Must be able to travel to locations worldwide in order to facilitate web based assistance and information exchange capabilities. Serve as information technology (IT) specialist/computer operator on several large-scale current generation computer systems, which operate in a multi-function environment covering modus operandi (i.e., a nationwide teleprocessing network, various modes of data entry, retrieval operation, batch processing, and interactive data processing). Monitor the operation/performance of systems that are integral configurations where Input Output devices are shared by multiple CPUs; monitor the system to identify problem conditions that will not respond to normal operator intervention methods; run diagnostic software routines to determine the operating integrity of the system(s); realign equipment interconnections, isolate and identify the source and nature of system software/hardware problems; and act as an intermediary between vendor representatives/computer specialists and the user regarding significant hardware/software malfunctions. Analyze problems and take action or recommend solutions that will assure continuity of operations to the maximum extent.

Required qualifications to be successful in this role:

Must have sufficient relevant industry certifications and experience with either the U.S. military or other federal government agency(ies) that demonstrate the ability to meet the duties described above. Should be proficient in configuration, troubleshooting, installation, operation, maintenance and system administration of Microsoft Active Directory Servers, DNS Servers and Domain Controllers. Must possess a Microsoft Certified System Engineer (MCSE) Certificate. Be able to supervise, install, operate, administer, and maintain information processing systems, peripheral equipment, and associated auxiliary devices. Familiar with the configuration, troubleshooting, installation, operation, and maintenance of Cisco Call Manager or a similar Internet Protocol Telephone system. Should be familiar with installing, configuring and operating Internet Protocol (IP) enabled Video and Audio Teleconferencing. Experience with interfacing WAN devices with terrestrial and satellite circuits, components, systems and hardware. Able to troubleshoot automation equipment and systems to a degree required for isolation of malfunctions to specific hardware or software and then restore equipment to operation. Familiar with installing, configuring, operating and performing hardware strapping on various NSA Approved network Cryptologic devices. Should be able to draft associated technical documentation for reference and maintenance purposes of various information processing equipment and systems. Able to modify existing information processing systems using application and operating system software and appropriate computer language commands or files. Familiar with Web Portal development, implementation and modification. Able to participate in the development and implementation of a Continuity of Operations Plan (COOP). Experienced in the development and implementation of a Knowledge Management Plan (KM). Able to conduct quality assurance of Automated Data Processing Equipment (ADPE) operations and equipment. Knowledgeable of, and able to, ensure compliance with applicable DoD directives governing Signal Security (SIGSEC), Operational Security (OPSEC), and Communications Security (COMSEC), and physical security of all information technology equipment, networks, systems, and processes. Able to quickly learn how to install, configure and administer various Commercial off the Shelf (COTS) automation products and software applications unique to military missions. Can perform software and firmware upgrades, patches, and application updates to all information technology equipment, systems and applications. Able to perform Information Assurance (IA) procedures to include data backup and recovery procedures. Ability to establish, maintain and enforce operational standards. Excellent attention to detail and ability to maintain detailed records. Demonstrated effective communications skills including strong written and oral presentation skills. Excellent interpersonal and communication skills. Demonstrated ability to work independently and in a team environment. Ability and willingness to work in hostile and conflict environment. Exercise sound judgment in all areas of responsibility. Proficient in the use of personal computers with experience using Microsoft Office Suite and web-based applications. Must maintain physical fitness and be able to pass the APFT. Must be creative and have the ability to look at problems from multiple vantage points. Ability to multi-task, prioritizes workload, and successfully handles competing deadlines.


Bachelor’s degree or higher from an accredited college or university is preferred but not required.


Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our US EEO/Affirmative action policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law

If you need an accommodation in order to complete the application process, click here.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.