Position Description:

CGI globally is a leading ICT company with 90000+ professionals working in 40 countries. We have the presence, expertise and complete IT services to meet clients business needs anywhere, anytime and to offer our professionals challenging and rewarding careers.

Since a few years CGI recently established offices in Italy and the business is rapidly growing in Frascati (Rome), Milan, and …also in Catania!

This position is related to providing delivery and support to complex IT solutions to support automation processes in the production plants of a World Leader in the semiconductor-based solutions, providing position contribution to people’s lives, for instance including solutions for Smart Driving and Internet of Things.
The work will be carried out at the customer premises, which is Catania (CT), Italy.

Your future duties and responsibilities:

The automation developer is accountable for delivering support (service request and incident management on automation solutions), develop and configure new IT automation solutions as regards client’s specifications and to prepare and to support the acceptance phase.

Main responsibilities are:
• Development and acceptance activities:
o Ensure new automation development (specification gathering, Equipment connection, Equipment characterization, development and parameters settings, baseline set-up, documentation & knowledge management).
o Organize, build and perform the acceptance tests for any new automation development (from the request stage to the release of the solution in the production environment).

• Service support activities:
o Ensure L2 and L3 incident troubleshooting and deliver Service Request as per the target Service Level Agreements and required productivity.
o Participate to daily incident meetings with IT service teams and contribute to problem management and continuous improvement.

The successful candidate will be working in a team of 3-6 people at the customer premise and will be given a dedicated training on the specific processes that are necessary to carry out the specific tasks in this project.

Required qualifications to be successful in this role:

You have programming abilities and at least 1 year of experience on C#

• Key technical competencies : C#
Optional technical competencies: VBScript, SECS GEM.

• Other competencies: organized, client and result oriented, able to work in both an engineer and production environment
• English is Mandatory.

Skills:

• C#

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.