Back Office Representative - Contract Management

Category: Digital Customer Experience
Main location: Philippines, Taguig
Position ID: J0324-1843
Employment Type: Full Time

Position Description:

The Contract Management Jr. Back Office will be responsible for accepting contracts submitted by sales from the inbox, validating and verifying process requirements, and proceeding to countersignature. This role will ensure the completion of contracts and either process them for countersignature or reject them back to sales for corrections.

Your future duties and responsibilities:

-Monitoring the inboxes and processing contracts across these inboxes from the oldest to the
latest submission.
-Conducting thorough validation processes according to contract requirements and demands.
-Auditing contracts for accuracy and completion status.
-Updating and contributing to the latest process changes or developments, and ensuring tools are
aligned with processes and client needs.
-Collaborating with sellers and countersigners to maintain an efficient workflow.

Required qualifications to be successful in this role:

-Team player.
-Can work under pressure
-Amenable to working on a Graveyard Shift schedule
-Must be flexible with the ability to adapt to changes quickly
-Proactive and has a customer service-oriented mindset
-Receptive to feedback and willing to learn
-Preferably with Back Office Experience of at least 1 year
-Fresh graduates and career shifters are also welcome to apply
-Willing to work in McKinley and Ortigas

Skills:

  • Digital Customer Service

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.