Software Asset Management Administrator (H/F)

Software Asset Management Administrator (H/F)

Catégorie : Développement/ingénierie
Ville : Casablanca, Grand Casablanca, Morocco
No de poste : J0421-1388
Type d’emploi : Contrat

Description du poste :

The Software Asset Management Administrator will be engaged with the end to end software lifecycle including: procurement, maintenance, and utilization of software applications. The role will support the Software Asset Team Manager in providing a global process across all regions.

Fonctions et responsabilités :

• Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
• Maintain the catalogue and cost management processes for all software assets
• Maintain all cost models relating to software assets
• Support the integration of the License Management Tool (and surrounding processes), with the ITS delivery systems and services
• Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
• Verify supplier invoices against purchase orders
• Liaise with suppliers to request quotes (and maintain appropriate supplier records)
• Identify and advise management and technical teams on license entitlements derived from software deployed
• Support the “Audit, Risk and Compliance” function team through the regular audit process
• Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
• Maintain the license inventory and perform software harvesting based on usage
• Assist with license related questions/issues
• Ensure 100% customer satisfaction and client focus
• Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
• Update, formalise and review processes defined in the IS Business Management System

Qualités requises pour réussir dans ce rôle :

Essential:
• At least 1-3 years’ experience of working within ITIL aligned Service Management organisation
• Minimum 1 years’ experience of working in Software Asset Management
• High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes
• Experience of implementing process change
• Excellent analytical and communication (both verbal and written) skills
• Proven experience of data analysis and good numeracy, analytical and reporting skills

Desirable:

• Qualification in Software Asset Management
• Working knowledge of Service Now
• Supplier relationship experience
• ITIL V3 Foundation Accreditation

Competencies specific for this role (if different to the Atkins generic competencies listed below)

• IT Service Management expertise
• Communication skills
• Stakeholder Management
• Performance Improvement
• Confidence and professionalism

Behavioural Competencies

• Proven experience of delivering process efficiencies and improvements
• Clear and fluent English (both verbal and written)
• Ability to build and maintain efficient working relationships with remote teams, 3rd parties and business stakeholders
• Confidence and professionalism
• Analytic skills and ability to synthesize large data sets

Compétences :

  • Asset Backed Securitisation
  • Asset Fin. Cont. Mgnt & Dispsl
  • Asset Liability Management
  • Asset&Resource Mgt (ARM) Suite

Ce que vous pouvez attendre de nous :

Donnez un élan à votre carrière.

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Joignez-vous à nous pour prendre part à la croissance de l’une des plus importantes entreprises indépendantes de services en technologies de l’information (TI) et en gestion des processus d’affaires au monde.

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