HR Systems Solutions Analyst

Category: Human Resources
Main location: Canada, Quebec, Montreal
Alternate Location(s): Canada, Alberta, Calgary
Canada, British Columbia, Vancouver
Canada, Nova Scotia, Halifax
Canada, Ontario, Toronto
Canada, Ontario, Ottawa
Canada, New Brunswick, Moncton
Position ID: J0123-0290
Employment Type: Full Time

Position Description:

The HR Systems Solutions Specialist will join the Global Talent Management team and support the Global Talent Management COE in the development and enhancement of talent management solutions across CGI. The successful candidate will support CGI’s growth strategy through the evolution of our talent systems and tools (including but not limited to performance management, talent assessments, succession planning, member experience, listening strategies, recognition platforms) by being responsible for the following:

Your future duties and responsibilities:

•Undertake the complete technical design of various applications using templates and tools and/or assist as part of a team on the design components of larger systems
•Specify user/system interfaces and translate technical physical designs into technical solutions taking into account of target environment, performance requirements and existing systems
•Produce detailed designs and documents all work using required standards, methods and tools
•Contribute to the development of standards and processes
•Support the team in troubleshooting technical issues
•Gather, summarize and prioritize recommendations of system and tool enhancements.
•Define business requirements in partnership with subject matter expert(s) and the CIO.
•Draft business cases.
•Document change requests and understand/analyze impacts of change requests.
•Draft test scripts.
•Coordinate User Acceptance Tests (UAT).
•Support the design and delivery of training on global systems and tools for HRBPs, Organizational Development Leads, Global HR Member Services, Leaders and Members.
•Design/update documentation and communication material associated with changes to global systems and tools (including translations and revisions), in partnership with subject matter expert(s).
•Design/update the support model of all talent management programs in partnership with subject matter expert(s).
•Design/update solutions and Q&A used by the HR contact center in partnership with subject matter expert(s).
•Prepare the kickoff of the performance and talent cycle in various tools (i.e. update notifications as needed, update documentation, etc.).
•Produce reports on talent analytics as needed.
•Answer questions on global talent systems and tools.

Required qualifications to be successful in this role:

•Minimum of 3-5 years of experience as a business or systems analyst or a similar role.
•Experience and expertise acquired through the development and deployment of systems and tools. Detail and action oriented, autonomous and flexible.
•Ability to influence without authority using strong consultation and facilitation skills.
•Strong problem solving with demonstrated ability to foresee potential issues, have a sound sense of judgment, high reasoning ability to improvise and advocate solutions to problems
•Ability to communicate technical solutions to non-technical audiences, demonstrating strong communication and interpersonal skills with all hierarchy levels including executives in a virtual and multicultural context.
•Work well during times of transition and able to help others to manage and adjust to change.
•High degree of systemic thinking, customer focus, teamwork, adaptability and delivery of results.
•Results oriented, completes assigned activities within agreed timeframes, able to recognize priorities and deliver results
•Demonstrated ability to learn new technologies, applications and systems
•Computer savvy – skilled in the use of software, including proficiency in Microsoft Office applications (Word, Excel, PowerPoint, MS Project).
•Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
•Knowledge of PeopleSoft HCM (PSA) an asset.


What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.