Position Description:

Job Description Junior SocialMedia Specialist

Brief job description:
- Understand the environment of Melia Hotels International Brands and Hotels. Know the tone and form of communication of the different brands and hotels.
- Respond to and energise the Melia Hotels International Social Media community around the world.
- Manage these responses in all the social media channels that Melia Hotels International currently has: Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.
- Empathise with users, responding in the shortest possible time so that they feel attended to in an agile and efficient manner.
- Redirect incidents arising in the digital environment to the departments and areas responsible in each case.
- Coordinate with your counterpart in Spain in order to ensure the correct transfer of information and incidents that arise during the established hours.
- Reporting to the Service Coordinator in Spain for the follow-up of the tasks to ensure the project objectives are met.
Essential candidate requirements
- Good organisational, planning and time management skills.
- High capacity to learn and adapt
- Initiative and proactive attitude
- Team player
- Good communication and customer service skills
- Creativity
- Knowledge of Social Media
- Fluency in oral and written Spanish and English
- Basic knowledge of social media tools
- Good office automation skills
- Agility and ease in the use of technological tools.
Experience and training:
- Studies in marketing, advertising, tourism or similar.
- Experience in social media management - at least one year.
- Experience in the tourism and/or hospitality sector would be an asset.
- Knowledge of other languages would be an asset
Translated with DeepL.com (free version)

Skills:

• Analytical Thinking
• Digital Marketing
• English
• Marketing Strategy & Policy
• Spanish

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.