Performance Analyst

Kategória: Analytics and Emerging Digital Technologies
Hlavná lokalita: United Kingdom, UK Wide - Various, UK Wide
ID pozície: J0624-0422
Typ práce: Plný úväzok

Popis pozície:

Challenge yourself, change lives and help shape the UK’s digital revolution. We are looking for a Senior Performance Analyst to join a key team within our Central Government business unit, working on transformative projects that make everyday life better for UK citizens.
CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts.
This is a Hybrid role and will require a commitment to work one day per fortnight on-site in London and on occasion, other offices as necessary. All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level as a minimum.

Vaše budúce úlohy a zodpovednosti:

As a Senior Performance Analyst you will collaborate with the team to identify, implement, and validate the most suitable tools, (e.g. Splunk and Google Analytics/GA4, PowerBI, Qualtrics) following CGI’s performance measurement frameworks
Amongst others, some key responsibilities include:
• Identifying measures of service performance with key stakeholders and Product Manager
• Creating dashboards to display service analytics
• Implementing and validating appropriate analytics tools
• Collecting and extracting accurate and purpose-fit data. Working closely alongside developers to fine-tune data configurations through rigorous testing
• Employing stringent data analysis to craft compelling, evidence-based service dashboards that drive decision-making
• Maintaining the highest data and analysis standards by handling diverse data sets
• Championing analytics and support the enhancement of data literacy
• Offering digital perspective challenges and working in tandem with digital and analytical professions, particularly User Researchers, to deliver holistic insights
• Actively participating in Agile or SCRUM teams, contributing to projects or ongoing improvement initiatives

Požadované skúsenosti:

• Solid background in Technical Performance Analysis, with ability to apply core concepts effectively
• Google Analytics (ideally GA4)
• Splunk, PowerBI, Qualtrics
• Strong stakeholder management experience, varying levels of seniority
• Communication skills - Analysis and Insight in particular, with ability to tailor methods depending on audience
• Performance Measurement - Ability to engage in discussions to pinpoint appropriate performance measures, translating business needs into actionable metrics
• Analytical Insight - Proficiency in using various techniques for data analysis, offering actionable insights, presenting compelling findings and applying innovative solutions to complex challenges
• Data Verification and Validation - Competence in collecting, collating and preparing accurate data, with a strong focus on data preparation and cleansing
• Optimisation - Demonstrable ability to streamline processes and data analysis techniques for enhanced service design and delivery

#LI-RJ1 #LI-Hybrid

Zručnosti:

  • Data Analysis
  • Data Modeling

Čo môžete od nás očakávať:

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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

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