Client Engagement Consultant

Client Engagement Consultant

Categoría: Consultoría de Negocio, Estrategia y Digital Transformation
Ciudad: Jacksonville, Florida, United States
ID de Posición: J0321-0127
Tipo de empleo: Jornada Completa

Descripción de la publicación:

The Client Engagement Consultant will be responsible for the oversight of work activities with the key clients in the state of Florida who have engaged CGI for Salesforce projects, managing internal CGI relationships as well as client relationships. This Consultant will report into the Director of Client Strategy and Development and work with the Director on existing clients and building strategy and capturing new clients.

This role must be located at one of the following locations: Jacksonville, FL or any location in Florida

Sus futuros deberes y responsabilidades:

Project Management of work activities with existing clients

Assist with the internal and external management of project work with existing clients.
1. Scope Management
2. Project Financial Management
3. Client Stakeholder Management
4. Staffing Management
5. CGI Partner Management
6. Operational Support

Solution Identification
Assist with business development opportunities with existing and new clients
1. New Salesforce projects and Consulting Services
2. Managed Services and Ongoing Maintenance Support
3. Digital Transformation Services
4. Other CGI solutions and IP

Client Engagement and Development
Consult and Advise clients and prospects on innovative solutions and methodologies for achieving digital transformation goals
1. Coordinate/Facilitate digital workshops in partnership with Emerging Technology Practices
2. Create/contribute to quarterly business reviews and proposal development
3. Participate in Client and Member Satisfaction Plans

Client Development Plan / Roadmap Expectations
• Participate in the creation and tracking of client development plan outcomes
• Contribute to overall development of Florida client development, growth, and retention

Calificaciones requeridas para tener éxito en este rol:

• 5 years experience in commercial business and/or IT industry required
• Strong oral and written communication skills – This role will need to be able to communicate appropriately with key stakeholders and multiple teams
• Strong project management skills and detailed oriented required
• Ability to build key relationships within CGI and with clients
• Ability to build, execute and maintain complex and strategic client development plans
• Good analytical, problem solving, and reading comprehension skills
• Strong organizational skills
• Knowledge of IT development processes
• Salesforce expertise and understanding of the Salesforce platform highly desirable

Capacidades:

  • Gestión de clientes
  • Relaciones con Clientes
  • Comunicación (Oral/Escrita)

¿Qué esperas de nosotros?:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at www.cgi.com.

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Consolidated EEO Is The Law
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.