Descrição da Função:
3+years exp.-Business Analyst with Production Support.
Os teus futuros deveres e responsabilidades:
• Requirement gathering and finalizing documents.
• Coordinate with stakeholders for final signoff.
• Finalizing the product demo.
• Provide functional/technical support to production support team.
• Documentation of SLR, incident logging and tracking it to closure using JIRA.
• Co-ordinate with L3 team for releases and hot fixes.
• On site implementation of product’s release or product related hot fixes at client location(Mumbai).
• SIT and supporting UAT of the releases and providing support till live movement.
Qualificações requeridas para ser bem sucedido neste role:
Primary Skill: SQL Queries- Simple and complex query formation. Requirement Gathering and documentation.
Secondary Skill: Optional – hands on JIRA, Payments domain knowledge (RTGS/NEFT/IMPS/ACH).
• Professional good verbal and written communication skills
• Good Technical skills
• Logical reasoning and analytical skills
Certification Required: ITIL Certification ( optional)
Technologies: Oracle/SQL, MS Office, Windows operation system.
Primary Skill: BA.
Secondary Skill:- Production support& Implementation.
- Change Management (T1)
- Incident Management
O que pode esperar de nós:
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