Service Delivery Manager

Service Delivery Manager

Catégorie : Développement/ingénierie
Ville : Bangalore, Karnataka, India
No de poste : J1019-1527
Type d’emploi : Temps plein

Description du poste :

Manages the Applications Development sub-function. Typically provides second level management to a group of professionals. The role has short-term operational/tactical responsibilities. Focus is on policy and strategy implementation and control rather than development. May have involvement in regional projects, but as a team member rather than project leader.

Fonctions et responsabilités :

Shift Details - Rotational/Night Shift Thorough knowledge on Incident Management; Change Management; Problem Management and Resource Management. Should have sound track record in delivering technological critical environments. Highly analytical in problem solving with the ability to apply original and innovative thinking Bring in automations and savings to overall cost of delivery Should be able to manage and control budgets and financials parameters for the delivery segment Thorough knowledge of managing teams and personnel Excellent oral and written communication skills in order to communicate effectively with senior managers; colleagues; clients and other stakeholders

Qualités requises pour réussir dans ce rôle :

Project Management
Exp Level- 13+ years
Application support experience
Willing to work in night shifts -S2
Exposure to member management in a constrained environment
Experience/exposure to automation/optimization

Compétences :

  • Gestion de projet

Ce que vous pouvez attendre de nous :

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