ITSM Operational Consultants

ITSM Operational Consultants

Catégorie : Services-conseils en gestion, stratégie et transformation numérique
Ville : Bristol, England - South West, United Kingdom
No de poste : J0220-0979
Type d’emploi : Temps plein

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Description du poste :

Now, more than ever we are ensuring the continuity of critical services that matter and we are still recruiting during these challenging times.

If it takes seriously complex IT systems to keep your organisational skills challenged, and you’ve never encountered a network you didn’t want to improve, there’s a digital revolution brewing in the UK that could use your talents.

From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving people’s lives, you can be sure we’ll do the same for you.

And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better.

CGI provides secure, mission-critical solutions to Space, Defence and Intelligence clients

We are experiencing a significant demand to help our client transform their IT Service Management operations, and we are actively recruiting across the UK to grow our organisation. This provides exciting opportunity for individuals to advance their careers within CGI.

SC Clearance is required

Fonctions et responsabilités :

We are looking for people who are able to:
• Work within client operational teams, both in a hands-on capacity and in contributing to identifying and delivering initiatives to deliver service improvements
• Operate in a consultancy capacity. This will require solid knowledge and experience in one of the above process areas, coupled with either consultancy experience or the desire and capability to develop consultancy skills.

The domain knowledge and interpersonal skills will be key attributes required for these role.

Qualités requises pour réussir dans ce rôle :

As part of this we are looking to recruit individuals into our Bristol and Chippenham office who have operational and/or consultancy experience within the following areas:
• Problem Management
• Incident Management
• Major Incident Management
• Change Management
• Configuration Management

What you can expect from us:
Business is transforming fast. And at CGI, you’ll be at the centre of a digital revolution. As one of the largest independent technology and business services companies in the world, we can deliver exciting opportunities for you to build your career.

Alongside a competitive salary, we offer you access to our share scheme (3% + 3% matching) making you a member not just an employee. You also have the option to benefit from private medical and dental insurance, flexible retirement options, childcare vouchers and a cycle to work scheme.

As for the future? We work as one team, and are a Top 100 employer. Be a successful part of our story and we’ll support you in taking your career anywhere you want it to go.

Please note; in some instances we will expect to see the recruitment process lengthened, with interviewing and hiring taking place at a later date. Please be assured that if you apply for this role, your interest will be registered and we will be in touch soon to discuss your application further.

Ce que vous pouvez attendre de nous :

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.