Beskrivning av tjänsten:
* Position is based in BELGIUM, if you don't live there please revert to one of our local CGI offices worldwide* Are you interested to work in a European, multi-cultural environment? Are you experienced or interested in quality and validation of IT systems and processes? Do you have an eye for detail and perform your activities with a high level of quality and commitment? Do you want to bring your consulting skills to the next level of maturity or start a career in consulting? Does this sound like you? Then keep on reading! YOUR RESPONSIBILITIES · Be the Quality Assurance point of contact for multiple applications/platforms/transformation projects within the client’s ecosystem; · Drive meetings with the client and multiple stakeholders, set the agenda, follow up on actions/risks/issues, deliver precise but high quality meeting minutes to all the parties involved on time; · Review deliverables (e.g. documentation) from other stakeholders in the client’s delivery ecosystem from a quality and technical perspective and with a critical eye; · Follow the test campaigns for the applications in your portfolio, perform Quality Control on them and provide your independent assessment towards the client about the quality of the release; · Perform onsite verifications/missions at the client site(s); · Actively monitor and follow up on the status of various risks/actions/issues/changes within your portfolio and provide advice to the client; · Verify the efficacy of multiple processes in the client organization such incident/change/quality/problem/release/event/.. management; · Provide assistance for internal and external audits; · Provide training/coaching on service processes, relevant standards and QA/QC best practices. Share knowledge internally. · Identify opportunities in the client organization or outside, for CGI. Follow up on these opportunities and help to realize them. YOU ARE… · Having at least a bachelor degree; · Knowledgeable in the following areas from previous work experiences: ITIL, SDLC. o Knowledge of CMMI, COBIT, V-model, is a plus; · Previous working experience working in the public sector is a plus; · Experienced as an IT Operations analyst/engineer. You have hands-on experience solving incidents, performing RCA on problems, deploying patches/changes/hot fixes, executing sanity/health checks, involvement in business continuity and disaster recovery activities. o Knowledge of Oracle DB, Weblogic, IBM Tivoli is a plus. · Knowledgeable from previous work experiences in some of these areas: data center move, asset management, configuration management, LDAP, storage, virtualization, capacity management, Elasticsearch, centralized logging and auditing, high availability testing, LCM, data migration. · Experienced in writing technical or functional documentation, creating reports/dashboards, performing low level data analysis; · Knowledgeable of audit and assessment techniques is a plus; · A good communicator in English. Good writing skills are a must; · Able to integrate into an international/multi-cultural environment, rapid self-starting capability, experience of working in teams, understanding needs, objectives and constraints of those in other disciplines and functions; · Able to deliver as per the timelines agreed with the customer. Sounds like we have a match? Then apply today to join a great team!
Vad du kan förvänta dig av oss:
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