Technical Business Systems Analyst

CGI-experience the commitment

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Category: Business Analysis (functional and technical)
City: Victoria, British Columbia, Canada
Position ID: J1217-0305
Employment Type: Full Time

Position Description:

We have a great opportunity to become a member of CGI, based in Victoria, to provide leading information technology services to our clients. We are seeking a technical Business Systems Analyst who has a minimum of 10 years IT experience including 8 years of business system analysis experience in a web application development and maintenance environment preferably for government clients.

The candidate will work on a portfolio of Web application development projects to ensure the quality delivery of new and/or enhanced systems to our clients. As a Business Systems Analyst, the candidate will have responsibility for gathering and analyzing business and technical requirements and will develop system design specifications, business process flows, use cases and other documentation. The successful candidate is expected to have had experience in application development and one or more of the core disciplines (use case elaboration, logical application design, BPM, SOA, Data Analysis), but is expected to be able to work across all of them as required.

Your future duties and responsibilities:

• Collaborate with the business analysts to understand the requirements
• Interact with architects and technical leads to determine the possible interfaces of the software
• Prepare high quality functional design specifications
• Interact with the development team
Lead problem management processes including root cause analysis of production issues leading to resolution
• Contribute to the advancement of enterprise capabilities in system analysis and design domains (ALM, tooling etc.)

Required qualifications to be successful in this role:

Key Requirements:

• Minimum 8 years of Systems Analyst/Design experience or combination of Analyst and Developer experience
• Experience in medium and large system development and/or maintenance projects
• Experience with gathering and analyzing business and technical requirements
• Experience developing user stories, use cases, data definitions and business rules
• Knowledge of process modeling techniques including BPMN and UML
• Experience developing work breakdown structures and estimating effort
• Understanding of databases and logical data models
• Excellent analytical/documentation skills
• Excellent interpersonal skills as demonstrated by experience working with both clients, facilitating workshops and interacting with technical delivery team members
• Good working knowledge of Microsoft products including Office, Visio, SharePoint and Microsoft Project

Nice to Have:

• Scrum Master, PMP, ITIL, CBAP or other certifications with professional IM / IT organizations
• Experience on Agile and DevOps projects
• Experience with PL/SQL including developing packages and procedures
• Experience modelling business system designs in Sparx Enterprise Architect
• Good working knowledge of Jira
• Experience in government IM/IT environments


What you can expect from us:

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.


  • Agile / Collaborative Method
  • Business Analysis
  • DevOps
  • Mentoring/Coaching
  • Requirements Analysis
  • SDLC
  • SOA/Enterprise Service Bus
  • Systems Analysis
  • Technical Analysis

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