Position Description:

PRIMARY RESPONSIBILITIES:
1. Maintain under operational conditions the current and new network infrastructure and security solutions in respect of the Support processes.
2. Build, deploy and administer/manage the current and new network infrastructure (including WAN, LAN, WLAN and network services/vendors equipment's like NLB, Riverbed, Meraki, F5, Cisco ISE/NAC, Velocloud SD-WAN, SolarWinds) and security solutions (Palo Alto, Checkpoint, Fortinet, Skybox)
3. Senior level of operational support on:
- Troubleshooting, incidents and problem management,
- Reporting and communication on activity, quality and performance of the network platforms and security solutions
- Ensure appropriate documentation, including procedures for support.
4. Assist new implementations of all Network and Security Infrastructure components
5. Pro-active in ensuring stability, response time, operational consistency and life cycle over the network platforms and security solutions

SECONDARY RESPONSIBILITIES:
1. Contribute to search and qualification to new solutions.
2. Provide recommendations to the highest level of expertise teams.

PRIMARY TECHNICAL ABILITIES:
1. Preferably CCNP and Palo Alto Certified
2. Administration and troubleshooting of LAN/WAN/WLAN networks
- Routing protocols configuration and troubleshooting (BGP, RIP, OSPF, EIGRP ...)
- LAN technologies administration and troubleshooting (VRRP, VSS, STP...)
- QoS mechanisms
- Wifi controllers and access points administration (Cisco, Meraki)
- Load Balancer (F5/NetScaler)
- Firewall (Palo Alto, Checkpoint, Fortinet)
- SD-WAN (VeloCloud)
- WAN Compression and Optimization (Riverbed)
- Cisco Meraki (Wireless, Firewalling)
- Telephony Support (Cisco, 3CX)
3. Security Administration with Palo Alto, Skybox, Checkpoint and Fortinet Firewalls, Pulse remote access, Reverse Proxy
4. DNS and Domain Management (Infoblox, IPAM)
5. Authorization and Authentication (Cisco ISE/NAC, Radius, Tacacs)
6. SolarWinds Management (Full lifecyle)

SECONDARY TECHNICAL ABILITIES:
1. Knowledge on Infrastructure Solutions (Servers, Cloud)
2. Knowledge in ITIL framework

BEHAVIOR ABILITIES:
1. 7-10 years' experience in infrastructure, with 5-7 years as Network Administrator.
2. Strong Knowledge of Cisco network products, Security products (Palo Alto, Skybox, Checkpoint, Fortinet), Optimization and Load Balancing (F5, Riverbed) and Network Monitoring (SolarWinds).
3. Excellent troubleshooting skills and ready to engage in several engagements and consulting of internal as well as external customers.
4. Self-motivated, eager to learn in the IT profession.
5. Team player. Must be able to work with people within and outside of the IT department.
6. Nurture a culture of team excellence with openness, transparency, close collaboration, and a willingness to learn.
7. Customer service oriented.
8. Excellent communication skills, verbal and written.
9. English speaking is mandatory (French reading would be appreciated).
10. Ability to analyze and synthesize situations and understand the business constraints.
11. Willing to do some traveling.

Technical Environment:
- Cisco products and technologies\
- Telephony (Cisco, 3CX, Diabolocom)
- Citrix netscaler NLB and ReverseProxy
- PaloAlto (and Panorama central mgmt), Checkpoint, Fortinet Firewalling, Skybox
- SD-WAN (Velocloud)
- Cisco Meraki (Wireless, Firewall)
- Infoblox DNS
- Riverbed WAN optimization and Netflow Riverbed Cascade
- Monitoring Solarwinds
- Ticketing Tools

Skills:

• Data Analysis
• Detail-oriented
• English

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.