Business Processing Specialist - CCS

Category: Administration
Main location: United States, Ohio, Columbus
Position ID: J0522-0293
Employment Type: Full Time

Position Description:

CGI Federal’s Housing Compliance team partners with a local public housing authorities and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist.

This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, within the affordable housing industry and for the development of general business skills.

Under the direction of the Asset Manager/Central Services Manager (CSM), the Business Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include: renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies.

The Business Processing Specialist will use CGI’s propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.

Your future duties and responsibilities:

1. Reports to Asset Manager/Central Services Manager in carrying out core task processing
2. The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which may include the following:
• Perform detailed reconciliation of monthly payments to property owners;
• Renew expiring Housing Assistance Payments contracts;
• Perform annual contract rent adjustments;
• Evaluate and approve owner’s claims for reimbursement due to unpaid rent, tenant damages, and vacancies;
• Maintain property files and records retention in accordance with HUD and corporate policy;
• Maintain positive relations with owners, residents and their representatives, neighborhood groups, and local governments;
• Other duties and responsibilities as assigned

Required qualifications to be successful in this role:

1. Bachelor’s degree preferred OR significant relevant experience in lieu of education will be considered.
2. Professional, organized, and able to manage multiple tasks each with varying deadlines
3. Proficiency with Microsoft office, particularly Outlook, Excel, and Word
4. Mathematics, data entry, record keeping, and account management skills
5. Effective written and verbal communication skills

A successful Business Processing Specialist will:
1. Proven job history or equivalent track record of success
2. Demonstrate the ability to learn new skills and tasks quickly and adapt to change
3. Have strong computer skills, particularly in using MS Office i.e. Outlook, Word, and Excel
4. Have strong organizational and time management skills. They will be able to prioritize, be proactive, be self-motivated and have the ability to work well independently
5. Need to be able to successfully manage several different tasks, each in various stages of completion and each with their own deadlines
6. Proven ability to learn from mistakes
7. Have good customer service and communication, both written and verbal, skills as well as be a team player

The above are not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $19.23 - $31.68.


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Skills:

  • Customer Service & Support
  • Microsoft Office
  • Time Management

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

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Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access an overview of our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Know Your Rights: Workplace Discrimination is Illegal
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.