Position Description:

Level 3 | 8 YEARS
Key Responsibilities:
The build, configuration and deployment of Windows desktop operating systems, including Autopilot deployments
Maintenance of routine operating system and application updates (eg MS patching and OS feature updates – eg windows 10 to 11)
Mobile Device Management and Mobile Application Management (MDM/MAM)
Threat Protection – Microsoft Defender or Bitlocker for Endpoint, end user OS and desktop application patching
Management of Active Directory, Azure Active Directory computers and Intune for MDM and client management
Ensure incidents resolved and requests fulfilled within business SLA’s and define and implement solutions in compliance with current incident, problem and change processes.
Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications:
Substantial experience working with Microsoft Intune and Apple tools for device administration (both laptop/desktop workstations and mobile devices (phones/tablets) within a similar role and must possess the ability to work collaboratively with both technical and non-technical staff members
Experience designing, developing, and implementing high quality, scalable, and extensible solutions and ability to manage and meet solution delivery targets
5 to 10 years managing end user devices using Microsoft Endpoint Manager (Intune)
Desired eligibility requirement
Apple device management would be advantageous (macbook laptops and iOS)

Key Technical Skills:
SCCM / InTunes – Policy Setup and administration, Patching, Application Deployment, Compliance Management and Reporting.
Active Directory – Access Administration, File Share Management, etc.,
Windows 10 / 11 Imaging – MDT
MDM – Intune / Mosyle – Apple Device Management

Ready to work in EST timezone, and flexible for other hours

Skills:

• Incident Management
• Management Consulting
• RTAC (Remote Desktop)

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.