Client Partner

Category: Leadership and Management Roles
Main location: United States, Massachusetts, Canton
Position ID: J0324-0351
Employment Type: Full Time

Position Description:

Be part of building one of the largest independent technology and business services firms in the world. At CGI-New England, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. As digital transformation continues to accelerate in the New England area, CGI is at the center of this change supporting our clients’ digital journeys and offering our professionals exciting career opportunities. CGI, founded in 1976 on the concept of creating an organization focused on delivering results and exceeding client expectations.

CGI has a fantastic opportunity for a Client Partner in our New England business unit. This role is ideal for a self-motivated and entrepreneurial individual with strong enterprise delivery and business development experience in the Healthcare area, specifically with Payers and Providers. Candidates must currently reside in the New England area and within commuting distance of our client in Canton, MA.

Your future duties and responsibilities:

• Design, propose and execute solutions for complex client problems in advanced business and technology environments.
• Lead a team of professionals – both direct reports and via global delivery centers.
• Manage client satisfaction in partnership with account management teams.
• Lead account strategy, account planning, budget planning, and manage profitability of assigned account/s and engagements.
• Develop a strong pipeline of opportunities within assigned accounts within the New England region
• Lead proposals and evolve solution offerings
• Overall accountability for the winning of competitive proposals for assigned accounts
• Overall accountability of service delivery to our clients. Improve the quality-of-service delivery at assigned clients
• Ensure success of engagements using CGI delivery centers and strategic partners.

Required qualifications to be successful in this role:

• Bachelor's Degree and minimum 15+ years of IT and Consulting Services experience.
• 8+ years working with enterprise level clients and knowledge of the Healthcare Industry; Payer and Provider experience a big plus!
• 6+ years of experience in leading a delivery account management team
• Proven delivery experience at large enterprise accounts delivering SI&C or managed services programs
• Ability to interact with C-Level decision makers.
• Ability to leverage relationships in the healthcare Industry to help drive new discussions with clients.
• Results oriented business leader with solid understanding of budgets, forecasting, planning, P&Ls, and complex pricing models.
• Client engagement management and relationship building.
• A keen, flexible and aggressive intellect; superior conceptual thinking as well as analytical and problem-solving skills.
• Be independent, self-starting, and be able to stay calm under the pressures of multiple deadlines.
• Strong communication skills, both verbal and written, at all levels.
• Proven record of creating and maintaining business partnerships and relationships


CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $154,600 -$297,700.

#LI-AG1

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

Skills:

  • Delivery Management
  • Health Care Payers

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here to access an overview of our U.S. Equal Employment Opportunity and Anti-Harassment Policy.

Applicants have rights under Federal Employment Laws:

  1. EPPA
  2. FMLA
  3. Know Your Rights: Workplace Discrimination is Illegal
  4. Pay Transparency Statement Policy

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.