Performance Analyst

Category: Analytics and Emerging Digital Technologies
Main location: United Kingdom, UK Wide - Various, UK Wide
Position ID: J0624-0422
Employment Type: Full Time

Position Description:

Challenge yourself, change lives and help shape the UK’s digital revolution. We are looking for a Senior Performance Analyst to join a key team within our Central Government business unit, working on transformative projects that make everyday life better for UK citizens.
CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts.
This is a Hybrid role and will require a commitment to work one day per fortnight on-site in London and on occasion, other offices as necessary. All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level as a minimum.

Your future duties and responsibilities:

As a Senior Performance Analyst you will collaborate with the team to identify, implement, and validate the most suitable tools, (e.g. Splunk and Google Analytics/GA4, PowerBI, Qualtrics) following CGI’s performance measurement frameworks
Amongst others, some key responsibilities include:
• Identifying measures of service performance with key stakeholders and Product Manager
• Creating dashboards to display service analytics
• Implementing and validating appropriate analytics tools
• Collecting and extracting accurate and purpose-fit data. Working closely alongside developers to fine-tune data configurations through rigorous testing
• Employing stringent data analysis to craft compelling, evidence-based service dashboards that drive decision-making
• Maintaining the highest data and analysis standards by handling diverse data sets
• Championing analytics and support the enhancement of data literacy
• Offering digital perspective challenges and working in tandem with digital and analytical professions, particularly User Researchers, to deliver holistic insights
• Actively participating in Agile or SCRUM teams, contributing to projects or ongoing improvement initiatives

Required qualifications to be successful in this role:

• Solid background in Technical Performance Analysis, with ability to apply core concepts effectively
• Google Analytics (ideally GA4)
• Splunk, PowerBI, Qualtrics
• Strong stakeholder management experience, varying levels of seniority
• Communication skills - Analysis and Insight in particular, with ability to tailor methods depending on audience
• Performance Measurement - Ability to engage in discussions to pinpoint appropriate performance measures, translating business needs into actionable metrics
• Analytical Insight - Proficiency in using various techniques for data analysis, offering actionable insights, presenting compelling findings and applying innovative solutions to complex challenges
• Data Verification and Validation - Competence in collecting, collating and preparing accurate data, with a strong focus on data preparation and cleansing
• Optimisation - Demonstrable ability to streamline processes and data analysis techniques for enhanced service design and delivery

#LI-RJ1 #LI-Hybrid


  • Data Analysis
  • Data Modeling

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.