CRM Functional Analyst

Kategorie: ERP/CRM/Tools
Hauptstandort: Philippines, Alabang
Stellen-ID: J0224-0900
Anstellungsart: Vollzeit

Stellenbeschreibung:

We are hiring for CRM Functional with at least 1-2 years of experience in Salesforce or any CRM platforms willing to cross-skill and be trained for SAP C4C.

Aufgaben:

​The role will be largely responsible for providing analysis, programming, and support to clients primarily using SAP C4C technology. The resource will work in a team environment with responsibility for the on-time delivery of multiple customer projects, maintaining communication with the applications IT customers keeping them updated with the status of their requests and proactively escalating any issues that cannot be resolved within the established SLA’s.

Qualifikation:

Key Competencies:
1. At least 1 to 2 years doing analysis and development on
- ABSL Scripting language, PDI, and SAP Business Tech Platform for SAP Integrations OR
- Salesforce, or any CRM platform and willing to cross-skill and be trained for SAP C4C
2. Strong foundation on NodeJS.
3. Experience in version control and continuous integration is a plus.
4. Coordinates with the QA team for testing of work output.
5. Create reports, forms, and other deliverables for projects.
6. Write and maintain programming and project documentation based on provided specifications.
7. Understands and uses CMMI-defined processes and documentation.
8. Continuously improve knowledge through reading and self-study.
9. Other duties as assigned by PM or Team Lead
10. SAP C4C certification is a great advantage.
11. Must be willing to report onsite at least 3x a week in Alabang.

Job Requirement and Specification as Functional Analyst:
1. Familiar with relational database concepts and SQL.
2. Self-starter with the ability to handle multiple tasks and priorities
3. Must have excellent communication skills and be service-oriented.
4. Maintain a positive attitude that promotes teamwork within the company and a favorable image of the company.
5. Effectively manage and solve complex problems through problem-solving.
6. Work cooperatively in a team environment.
7. Remain flexible on changing workloads

Gesuchte Kenntnisse:

  • Detail-oriented
  • Node.Js
  • SSAS

Was kann man von CGI erwarten?:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.